Privacy & Cookie Policy

Last updated: 10 October 2026

At Eventity, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store and protect information when you visit our website, submit an enquiry, place an order or subscribe to our communications.

We process personal information in accordance with South Africa's Protection of Personal Information Act (POPIA) and other applicable legislation.

1. Information We Collect

1.1. Eventity may collect personal information such as your name, email address, telephone number, delivery or event address, event details and information required to process enquiries, quotations, bookings and orders.

1.2. For personalised stationery, we may collect names, wording, guest details and other information supplied for printing or personalisation.

1.3. When you subscribe to our newsletter, we collect your email address and relevant subscription preferences.

1.4. Our website may also collect technical information, such as IP addresses, browser details and website usage information, through cookies and similar technologies.

2. How We Use Your Information

2.1. We use personal information to respond to enquiries, prepare quotations, manage bookings, personalise stationery, arrange deliveries, process payments and provide customer support.

2.2. We may use information to maintain business records, improve our services, protect our website and comply with legal obligations.

2.3. Marketing emails, including news, product launches and promotional updates, are sent where you have provided appropriate consent or where otherwise permitted by law.

2.4. We do not sell personal information to third parties.

3. Sharing & Protecting Information

3.1. Eventity may share information with trusted service providers where necessary to fulfil an order or operate our business, including couriers, payment service providers, website hosting services and relevant production suppliers.

3.2. Our website is hosted on Wix, which provides website infrastructure, data storage and related services. Information may be processed or stored through Wix and other authorised service providers, including outside South Africa, subject to applicable legal safeguards.

3.3. We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

3.4. Personal information is retained only for as long as reasonably necessary for its intended purpose or as required or permitted by law, after which it is securely deleted or de-identified where appropriate.

4. Newsletter & Marketing Communications

4.1. Visitors may voluntarily subscribe to receive Eventity news, inspiration, new collection announcements and occasional promotional emails.

4.2. Newsletter subscriptions require appropriate marketing consent, which is recorded through our subscription process.

4.3. Subscribers may withdraw consent at any time by using the unsubscribe link in our emails or contacting hello@eventity.co.za.

4.4. Unsubscribing from marketing emails does not prevent us from sending necessary communications relating to an existing enquiry, booking or order.

5. Cookies & Website Analytics

5.1. Cookies are small files stored on your device that help websites function, remember preferences and, where enabled, analyse website activity.

5.2. Our website may use the following categories of cookies:

Essential cookies: Necessary for website functionality, security and basic services.
Functional cookies: Support additional website features and remember selected preferences.
Analytics cookies: Help us understand website performance and visitor interactions.
Marketing cookies: May be used by enabled advertising or marketing services to measure campaigns and provide relevant promotions.

5.3. Where consent is required, non-essential cookies will only be activated after you have provided the relevant permission.

5.4. Visitors may accept, reject or manage non-essential cookies through our website's cookie consent settings, where available. Browser settings may also allow cookies to be deleted or restricted.

5.5. The cookies used may change as website features and integrations are updated. We will review our cookie information to reflect the services in use.

6. Third-Party Websites & Updates

6.1. Our website may contain links to external websites. Eventity is not responsible for the privacy practices of those third parties.

6.2. We may update this policy when our services, website functionality or legal obligations change. The latest version will be available on this page with its updated date.